Participants booking on any of our tours or transfers must have read the following terms and by making a booking, have agreed to the terms of our company!
In compliance with Regulation (EU)2016/679 of the European Parliament and of the COUNCIL OF 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) effective from 25th of May 2018 (herein after referred to as “GDPR”) we hereafter ensure that any information and data provided from you to Mystical Crete Tours shall remain at all times the property of Mystical Crete Tours and any personal information will be recorded according to the GDPR requirements.
Mystical Crete Tours guarantees that it abides by any obligations provided by the GDPR in the management of personal information and we may hold, process, store, transfer, and use information, including sensitive personal information, to carry out only our obligations and services.
All personal information shall be kept only as long as necessary and processed in a manner that ensures appropriate security against unauthorized or unlawful processing, accidental loss, destruction, or damage using appropriate technical or organizational measures. Mystical Crete Tours guarantees that those relevant data will be stored, processed, and forwarded securely, and in accordance with the requirements of the GDPR.
Mystical Crete Tours collects information from our website users when they fill in our booking form to request a booking for an excursion, a transfer or a car hire, or by sending us an email providing their personal data.
The customers must provide contact information (name, mobile telephone number, hotel &their email address) to request information about our services and to complete a booking/reservation.
Use of this Information
The information provided by the customer is to fill in the customer’s reservation. If a customer reserves for one of our services, their name & mobile telephone number are used only from our company if they use one of our services or sometimes shared with other tour organizers (or car rentals) we associate, depending on the booking. Whatever information is on the voucher may be shared with other organizers, to fulfill the client’s request to join a trip, book a transfer service, or hire a car.
We do not sell, trade, or otherwise transfer any of our customers’ emails to third parties.
The Users email address & mobile telephone number remains on our booking system (Access) to create the vouchers & this information is kept & stored on our office computers which is a reference for the booking.
EOT Licence Number